FAQ

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How do I order?

Please tell us the battery you want and the quantity, our team will get back to you immediately.

How do I choose a battery?

Please tell us the application, voltage, working current, inverter model(if for solar energy storage project).

What’s included in a battery pack?

There are cells, BMS(PCB or PCM), and other components in a battery pack.

What is the warranty and how long does it last?

We provide a 3-5 years warranty on our products accordingly.

How long will the battery last?

The cycle life of a LiFePO4 battery is more than 3000 times at 80% DOD and lasts for more than 5 years if used properly.

What batteries do you manufacture?

Lithium batteries for the residential solar energy storage system.
Lithium iron phosphate(LiFePO4) batteries for RV, motorhome, van, marine.
Custom batteries according to your demand.

What is your MOQ?

Our MOQ is 50pcs, anyway, it is flexible, please contact us if you have special requirement.

What is the delivery time?

Standard models will take 30 days.
OEM orders have 4-5 weeks lead time.

Is there a distributor in my country?

We are looking for dealers worldwide, if you have an interest in being our partner, please contact our sales team to discuss further.

What certificates do you have for your batteries?

CE, CB(IEC62133), UL, BIS, KC, PSE, RoHS, Reach, etc.

How do you ship batteries?

By express(FedEx, UPS, DHL), by air, by sea, and by train.

What is the HS code of lithium battery?

HS Code: 850760

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